Text to 911 Facts
Text-to-9-1-1 is a valuable service to be used in an emergency situation when it is not possible to make a voice call. Voice calls are still the best and fastest way to contact 9-1-1.
Is Text to
Yes, however some areas may not have it, or when its temporarily unavailable, you will get a reply back after texting stating to contact 9-1-1 by voice or relay services.
When should I text 9-1-1
Texting is recommended ONLY when you cannot make a voice call
If you are Deaf/Hard-of-hearing or speech impaired
A medical emergency that renders speech
It is not safe to talk
How do I text
Enter the numbers “911” in the “To” or “Recipient” field
The first text to 9-1-1 should be short, include the location of the emergency,
Push the “Send” button
Text in simple words – no abbreviations or slang
Photos and videos cannot be sent to 9-1-1 at this time