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Text to 911 Facts

Text-to-9-1-1 is a valuable service to be used in an emergency situation when it is not possible to make a voice call. Voice calls are still the best and fastest way to contact 9-1-1.

Is Text to
9-1-1 service


Yes, however some areas may not have it, or when its temporarily unavailable, you will get a reply back after texting stating to contact 9-1-1  by voice or relay services.

When should I text 9-1-1

Texting is recommended ONLY when you cannot make a voice call

  • If you are Deaf/Hard-of-hearing or speech impaired

  • A medical emergency that renders speech

  • It is not safe to talk

How do I text

  • Enter the numbers “911” in the “To” or “Recipient” field

  • The first text to 9-1-1 should be short, include the location of the emergency,

  • Push the “Send” button

  • Text in simple words – no abbreviations or slang

  • Photos and videos cannot be sent to 9-1-1 at this time

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