Help 9-1-1 Help You

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• Every second counts in emergency. Don’t hesitate to contact 9-1-1 first during an emergency for police, fire or medical assistance.

• Get to a safe location before calling. If you are calling to report a fire, exit the burning building before calling.

• Stay calm and answer all questions about your emergency.

• State what help you need: police, fire or EMS/medical.

• State your address, describe your location as completely as possible using cross streets or landmarks.

• Stay on the line — do not hang up until the operator says it’s OK.

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