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911 Facts

Help 9-1-1 Help You

  • Every second counts in emergency. Don’t hesitate to contact 9-1-1 first during an emergency for police, fire or medical assistance.

  • Get to a safe location before calling. If you are calling to report a fire, exit the burning building before calling.

  • Stay calm and answer all questions about your emergency.

  • State what help you need: police, fire or EMS/medical.

  • State your address, describe your location as completely as possible using cross streets or landmarks.

  • Stay on the line — do not hang up until the operator says it’s OK.

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